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Delivery and Returns

We at Board Game Extras work Monday to Friday but not on bank holidays.  We aim to get all orders out the door either same working day or next working day. The below timeframes assume you order by 3pm to allow us time to get orders packed up and ready for the postman to collect.

UK Deliveries:
Our standard delivery is 2-5 days to the UK. Normally we use Royal Mail's Tracked 48 Hour services. However, at our discretion and especially when dealing with a backlog we may send parcels by Royal Mail Tracked 24 Hour service or DHLfirst class and/or use a courier (especially on heavier parcels) .
Express delivery which is 1-2 post days in the UK.  This is normally Royal Mail Tracked 24 but again for heavier parcels we may use a courier.  While we aim to give express orders priority, they may not go out the same working day as ordered.
We also offer DHL 1-2 weekdays in the UK (please note that unlike Royal Mail they charge more for the Highlands, Isles and Northern Ireland and parcels to these areas are 1-3 days)  DHL do not generally deliver at weekends.

Please note post days do not include Sundays as the postman does not deliver on Sundays.

EU deliveries:

Please expect orders to take a little longer post Brexit and all orders are sent tracked

Average delivery to the EU is 2 weeks and should be within 1 month.

Deliveries outside the EU
Please note that we list prices for certain countries outside the EU that we are happy to deliver to. If yours is not listed please contact us at the above email as it may be we have not been asked before.  Please note that deliveries outside the EU vary from country to country and can take anywhere from 2 weeks to 5 weeks.
Please note that you are liable for any import taxes/charges you are charged.

Contact us
You can contact us at [email protected] 

Returns policy please see our returns page at:

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Contact Us
[email protected]

Board Games Extras
67B Cranbury Road
SO50 5HB

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